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Professional Auto Dealer Chat Solutions ( with a bunch of extras )
Did you know that with Dealerfront Chat you can start the conversation?

How cool is that? We think its very cool.

You don't have to wait for a website shopper to start talking to you. You can initiate the chat, see what vehicle they are looking at in real-time and turn an otherwise anonymous browser into a buyer!



Multiple Operators Watching Site
Monitor your web site with one or more operators. We can set up departments for your chat (i.e. Sales, Service, Finance, Support). That way a web shopper can choose what department they need to talk to.
Free
Manual and Automatic "Invites"
Ask web site visitors if they need assistance by sending them an invite to chat. Displays as an 'eye-catching' floating image that can be accepted or declined. Invites can be configured to send at a specified time, or sent manually by the operator(s).
Free
Customizable Chat Images
Use our default online/offline chat images or ask to to design a custom one for you free of charge. You can also choose to show an 'offline' image, or no image, when all your operators/staff are offline. The chat window 'logo' can be customized as well.
Free
Push Functionality
Using live support software you can enter a URL into an input box and send ("push") the link to a web site visitor, resulting in their browser going to that address. This is very useful if you want to help them find a particular vehicle.
Free
Co-Browse Technology
Follow along with visitors while they go through your web site with the help of an additional browser window that shows what your customer is viewing. The customer support agent co-browse window changes as the visitor changes pages.
Free
Audio and Visual Notifications
When a website visitors clicks on the 'chat now' image, you'll be notified via sound and visual notification within the operator console. Sounds will occur even if operator console is minimized. 'System tray' (taskbar) notification (for those operators with/without external sound) is also available.
Free
Geo-Location
IP Address, domain Name, and city/state/country of origin will show for each individual visitor entering the web site. Useful in terms of advertising, and helpful in detecting possible fraud.
Free
Chat History
See all your previous chat sessions on the 'Reports' page. Easily follow up with customers by reviewing chat conversations made with your operators. 'Chats per day' bar chart offers valuable insight into how often the live chat service is used.
Free
Live Website Monitoring
See information about your visitors, including how they arrived (search engine, blog, advertising, banner, etc.) and what path they've taken through (web pages viewed - "footprints") -- all in real-time.
Free
Canned Chat Responses
Create custom canned responses to use during live chat sessions. This makes it easy to send your responses quickly and easily.
Free
Visitor Message Center
When all operators are offline, or are too busy to accept a chat, visitors have the option to 'leave a message'. All operators will receive notification of the message and can easily view it via the operator console.
Free

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